A98.5
STARBUCKS CONCOURSE D
5501 JOSH BIRMINGHAM PY, D6, Charlotte, NC 28208
Food Stands · NC permit/State ID 2060023163
Latest gradeA (98.5)
Last inspectedSep 15, 2026
Inspections on record17
On record sinceApr 11, 2017
Mobile units are mapped at their registered address (usually a base or commissary), not where they're serving today.
Score history
Apr 11, 2017Higher is betterSep 15, 2026
Inspections & violations
Sep 15, 2026 A 98.5 · 2 violations
#51 · Plumbing installed; proper backflow devices −1
5-205.15 Maintain a plumbing system in good repair.
Observed the mop sink faucet leaking while it was left on. The leaking has been causing water to leak on the floor by the mop sink. Repair the leaking faucet. (1 pt)
#55 · Physical facilities installed, maintained & clean −0.5
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure.
Observed water that had been leaking on the floor due to the mop sink faucet. Keep the floor free of standing water. (0.5 pts)
Apr 20, 2026 A 99 · 1 violation
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf
Observed no paper towels made available at the hand sink ad adjacent to the ice machine. -CDI- Paper towels were provided. (1 pt)
Sep 25, 2025 A 96.5 · 2 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed all breakfast sandwiches and egg bites above 41F in the 2 low boy units near the entrance. EHS noticed that the units did not appear to be working. -CDI- PIC immediately removed all TCS food items and voluntarily discarded them. REPEAT*** (3 pts)
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair.
Observed 2 low boy units near the entrance appear to not be working correctly. PIC believes that the socket has been blown out due to the amount of items plugged into the wall. Repair the broken low boy units. (0.5 pts)
May 16, 2025 A 95.5 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P
Observed quat sanitizer at less than 150 or 200 ppm. Assure that this is correctly mixed and checked for proper strength. CDI by re-mixing to proper strength
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed 2 door refrigerator in rear of kitchen holding milk, breakfast sandwiches, apple juice, etc. at 49F. Manager stated that refrigerator was holding 41F or below when he arrived this morning. Staff moved all TCS items to 2 door refrigerator just outside of kitchen door; this unit was holding 38F. Repair person was called. Report to inspector what the resolution is for the repair of the unit.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#45 · Single-use & single-service articles: properly stored & used −1
4-904.11 (A) Display and handle single-use and single-service articles and cleaned and sanitized utensils to prevent contamination. All customer cups are without plastic sleeves or dispensers that would protect them from mishandling coughs, sneezes, etc. Repeat violation.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-501.14 Change the filters and clean the intake and exhaust air ducts so they are not a source of contamination by dust, dirt or other materials. Observed dusty vent grids in ceilings. These need to be cleaned more frequently so that the dust does not build up.
Dec 16, 2024 A 95 · 8 violations
#6 · Proper eating, tasting, drinking or tobacco use −0.5
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee water bottle stored on upper shelf of 2-door refrigerator over other items. Must store employee drinks on bottom labeled shelf on tray or in container that is labeled “employee drinks” so that if they turn over they will not contaminate other items. When they are being consumed they must have a lid and a straw.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf. Observed hand sink in rear portion of facility without soap. CDI by replacing soap in dispenser. When anyone notices a problem they need to report it right away so that the problem can be corrected.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed cleanser labeled with chemical name but also labeled with hand-written note as Bleach, etc. Must mark through incorrect labeling. CDI
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed fruit fly at front portion of food service facility. Assure that any sticky residues are cleaned right away and that all floor sinks are flushed daily and cleaned at least weekly to prevent residue from building up.
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed employee with loose hair hanging; this hair must be restrained and tied back or tucked under head covering. Any employees with beards must wear beard restraints.
#45 · Single-use & single-service articles: properly stored & used −0.5
4-904.11 (A) Display and handle single-use and single-service articles and cleaned and sanitized utensils to prevent contamination. Observed single service cups stored without proper dispenser or plastic sleeve. Need to keep in plastic sleeve to protect from handling, sneezes, coughs, dust, etc.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed inside of door of 1-door refrigerator damaged with exposed insulation. Need to have door replaced.
#56 · Meets ventilation & lighting requirements; designated areas used −1
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. REPEAT VIOLATION. Observed employee belongings stored on top of drink lids, etc.
May 10, 2024 A 97.5 · 4 violations
#10 · Handwashing sinks supplied & accessible −2
Corrected during inspectionRepeat violation
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. No paper towels available at front hand sink. REPEAT. CDI - PIC replaced paper towels.
#45 · Single-use & single-service articles: properly stored & used
Corrected during inspection
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed employee drinks with condensation stored next to packs of napkins in dry storage closet outside of back storage room. CDI - PIC removed drinks.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-402.11 Fixed equipment shall be spaced to allow access for cleaning around the equipment or sealed to adjoining equipment or walls. Handsink in storage room is separated from the wall. Reattached and caulk handsink.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Corrected during inspectionRepeat violation
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee drinks stored next to packs of napkins in dry storage closet outside of back storage room. REPEAT. CDI - PIC removed drinks.
Oct 24, 2023 A 99 · 2 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at front handsink. CDI PIC filled dispenser.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed cell phone on top of boxes of Oat milk. CDI PIC moved cell phone.
Jun 16, 2023 A 98.5 · 1 violation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed various TCS foods to be > 41 F inside front end under counter reach-in unit. Refer to temperature chart. It was discovered that the refrigeration unit’s door was not fully closing due to the large food trays inside the unit. Door was observed partially opened at beginning of inspection. Trays were removed and EHS observed the unit’s temperature decrease towards < 41 F. CDI - Foods held on emergency TPHC. -1.5-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
Nov 10, 2022 A 100 · 0 violations
No violations were recorded for this inspection.
Jun 6, 2022 A 99 · 1 violation
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at back handsink. CDI-paper towels were provided.
Dec 8, 2021 A 98.5 · 1 violation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Milk wash (milk, heavy cream) recorded at 44F. CDI- Placed on TPHC.
Nov 27, 2019 A 98 · 3 violations
#20 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed milk sitting on counter that was above 41 F. Milk is not currently on TPHC. According to PIC, milk shall be placed in refrigeration unit between use. CDI- Milk was placed in refrigeration unit and allowed to cool. Recommendation is to place milk on TPHC. REPEAT. Half points taken due to serverity.
#36 · Insects and rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed one fruit fly near drain during inspection.
#40 · Washing fruits and vegetables −0.5
Corrected during inspection
3-302.15 Wash fruits and vegetables prior to use. Observed bananas that were not washed and and not marked with "wash before consuming". CDI- PIC will wash bananas until company can provide a sign stating "wash before consuming".
Apr 12, 2019 A 98.5 · 2 violations
#20 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed items in cold-holding unit that were above 41 F. PIC stated that the item were placed in cooler 45 minutes before inspection. Theremometer reading of unit was 51 F. CDI- Sandwiches were placed in reach-in freezer and allowed to chill.
#31 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
4-301.11 Cooling, Heating, and Holding Capacities-Equipment - PF Refrigeration unit near front counter was overpacked with sandwiches. Once some sandwich items were removed, thermometer reading went down to 38 F. CDI
Oct 31, 2018 A 98 · 4 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed sanitizer concentration at dish machine below 10ppm chlorine. CDI, sanitizer replinished.
#39 · Wiping cloths: properly used and stored
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed wet wiping cloths stored in sanitizer soluntion with concentation less than 200ppm quatt.
#53 · Physical facilities installed, maintained and clean −0.5
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors in need of cleaning.
#54 · Meets ventilation and lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee belongings stored amongs establishment food and single serivce items such as paper towels.
Jan 22, 2018 A 98 · 3 violations
#43 · Single-use and single-service articles; properly stored and used −1
Repeat violation
REPEAT
4-904.11 Display and handle single-use and single-service articles to prevent contamination. Observed single service cups stored with no protection, exposed to contamination / sneeze spray at front drink station.
#47 · Non-food-contact surfaces clean −1
Repeat violation
REPEAT
4-601.11 (C ) 4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed non-FCS of equipment with build up in need of cleaning (plastic bins beneath pastry case collecting debris).
#53 · Physical facilities installed, maintained and clean
NO POINTS DEDUCTED
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed cleaning issues to PHYSICAL FACILITIES. (Observed storage on floor in back kitchen area in need of removal to facilitate cleaning).
Sep 14, 2017 A 99 · 3 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties
Corrected during inspection
NO POINTS DEDUCTED
2-102.11 PIC demonstrates knowledge by being a certified food protection manager. Observed PIC on site not certified in food safety training.
#43 · Single-use and single-service articles; properly stored and used −0.5
4-904.11 Display and handle single-use and single-service articles to prevent contamination. Observed single service cups stored with no protection, exposed to contamination / sneeze spray at front drink station.
#47 · Non-food-contact surfaces clean −0.5
4-601.11 (C ) 4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed non-FCS of equipment with build up in need of cleaning (pastry bins below pastry case).
Apr 11, 2017 A 97 · 3 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties
Corrected during inspection
2-101.11 PIC shall be present during all hours of operation.-PF .PIC arrived after inspection began. Neither of the employees on site hold food safety certification.
#6 · Hands clean and properly washed −2
Corrected during inspection
2-301.14 Wash hands after handling soiled equipment or utensils and before food preparation, handling clean equipment and utensils and unwrapped single-use/single-service articles.-P
2-301.14 Wash hands after activities that contaminate them.-P
Observed employee come from back of Starbucks to front and begin mixing beverages. He did not wash his hands prior to beginning. Educated.
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at front hand sink. Supplied roll.
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed ice dumped in back hand sink. Educated.
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Matched by street address. Each permit has its own grade and history; this is a shared address (for example a mall, airport, stadium, grocery store or food-truck base), so histories are not combined.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “STARBUCKS CONCOURSE D” or State ID 2060023163). Inspection type (routine vs. follow-up) is not published in the county's data.